Privacy Policy
Fairy Tale Therapies Ltd – Privacy Policy
Effective Date: 14/09/2025
Business Name: Fairy Tale Therapies Ltd
Location: Edinburgh, UK
---
1. Introduction
At Fairy Tale Therapies Ltd (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, book treatments, attend classes or events, or engage with us in any way.
By using our services or website, you consent to the practices described in this policy.
---
2. Information We Collect
We may collect the following types of personal information:
-
Contact details: name, email address, phone number, postal address.
-
Booking information: appointment dates, services booked, preferences, payment details (securely processed).
-
Health information: medical forms, relevant health conditions, and consent for treatments.
-
Event participation: tickets purchased, class or event attendance.
-
Website use: IP addresses, browser type, pages visited, and other analytics data.
---
3. How We Use Your Information
We use your information to:
-
Process bookings, payments, and rescheduling.
-
Provide personalized treatments, classes, and healing sessions.
-
Communicate with you regarding bookings, promotions, or updates.
-
Comply with legal obligations and insurance requirements.
-
Improve our services and website experience.
---
4. Data Sharing
-
Your personal information will not be sold or shared with third parties for marketing purposes.
-
We may share limited information with service providers who assist us with bookings, payments, or website hosting (e.g., Eventbrite, payment processors).
-
Only necessary information is shared, and it is protected under strict confidentiality agreements.
---
5. Data Storage & Security
-
All personal and health data is stored securely and treated as strictly confidential.
-
We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
-
Data is retained only as long as necessary to provide our services or as required by law.
---
6. Your Rights
You have the following rights regarding your personal data:
-
Access: request a copy of the data we hold about you.
-
Correction: have inaccurate or incomplete data corrected.
-
Deletion: request that your data be erased, subject to legal or contractual obligations.
-
Objection: object to the processing of your data for certain purposes.
-
Portability: request your data in a machine-readable format.
To exercise any of these rights, please contact us at [your email address].
---
7. Cookies & Analytics
-
Our website may use cookies or analytics tools to improve the user experience.
-
Cookies do not contain personally identifiable information and can be disabled in your browser settings.
---
8. Children’s Privacy
-
Our services are intended for adults. We do not knowingly collect personal information from children under 16.
---
9. Changes to This Privacy Policy
-
We reserve the right to update this Privacy Policy at any time.
-
Updates will be posted on this page with the “Effective Date” revised.
-
We encourage you to review this policy periodically.
---
10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Fairy Tale Therapies Ltd
Email: info@fairytaletherapies.co.uk
Phone: 07429271833
Edinburgh, UK